How much does shipping cost?
We offer flat-rate shipping to the US for $4.99 and to the rest of the world for $8.99, but if your order is over $50, shipping is free!
How long will it take for my stuff to arrive?
While we would love to have your new items in your hands as quickly as possible, in order to keep costs down, our suppliers will be shipping to you directly. This means that it may arrive within 2 weeks, or, depending on the global trade climate, it could take up to 8 weeks (not usually, though). If you need your items sooner than that, please let us know, and we will do our best to expedite shipping, though we can't guarantee that it'll stay within the flat-rate shipping. We can cross that bridge when we get to it.
Where will my stuff ship from?
Most items will be shipping out of east Asia. If we stock an item that ships from elsewhere, we'll include that info on the item's page.
What should I do if I need a refund or exchange?
Contact us! Because we ship directly from the manufacturer, there isn't a single warehouse that things can be sent back to, so we'll have to work with you to get your issue resolved. We do vet our suppliers, though, and they all have very high ratings, so this should be very rare.
Can I go to a physical store somewhere?
Sadly, no. For the time being, we're online only. Maybe one day~
Who are you?
We're a husband and wife team based in the mountains of western Montana. No, we don't have a coast here. Yes, we miss it.
Why did you name the store "High Tide Gifts?"
Have you ever smelled low tide? We know WE wouldn't want any gifts from there!